Refund Policy
Last updated: [date]
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This is the formal version of our refund guarantee.
When you can get a refund
You are entitled to a full refund of the amount you paid for a course when all of the following are true:
- you paid for the course (alone or as part of All Access);
- you submitted a response on every day of the course, apart from any grace days that applied to the course when you bought it;
- the course has ended, or you have submitted the final day's response;
- you request the refund within 14 days after the final day; and
- the course has not already been refunded.
How to request it
Press the Refund button on your Purchases page or on the course completion screen. The refund is issued automatically to your original payment method. No reason is required.
All Access
Each course in the bundle can be refunded separately for an equal share of the amount paid for the bundle.
What is not refundable
Courses received for free, including through a 100% discount code or a gift from us.
Timing
Refunds are sent immediately and usually appear within 5–10 business days, depending on your bank.
Your legal rights
Nothing in this policy limits rights you have under consumer protection law where you live.